It’s the System, Stupid
More than 95% of your organization’s problems derive from your systems/processes and methods, not from your individual workers. Improving systems takes a concerted, well-planned, usually cross-functional effort led from the
Tag: change management
Transformation Transplantation
Recently, I was engaged in a conversation about business transformation and adoption—and the fact that transformations fail at a rate of 70-odd per cent. And even this is misleading because
Change. Complex.
Change management is difficult, and the difficulty increases proportionally with scale and complexity. I came across the Lippitt-Knoster Model early on, and it immediately resonated with me. I’ll refer to
Adoption. Culture.
In this segment, the topic is adoption and culture. Specifically, relative to enterprise business transformation, how do we increase the probability of adoption. And what does culture have to do