Reports and dashboards are common in most organisations, with reports serving an historical and archival function, and dashboards facilitating active process management. Dashboards are essential for anyone actively monitoring a
Over the duration of my career, I’ve noticed that system thinking is a unicorn skill. Almost no one seems to have it, and the ones who do, can’t or don’t
Like many frameworks, the Agile manifesto leaves itself open to interpretation. Essentially, there are four main tenets. In this segment I share my thoughts on the second one: working software
In this segment, I talk about friction. More to the point, the lack of friction. Frictionless. Because that’s the promise of digital. This segment may be more wonky than some
